l111 Responsible Gaming —
Your protection is our priority
l111 believes gaming should always be enjoyable and in control. Our responsible gaming tools help you set limits, take breaks, and make informed decisions.
Our Commitment
l111 is committed to creating a safe, fair, and enjoyable gaming environment for players in Bangladesh. For us, responsible gaming is not just about following rules — it is a genuine expression of care for our players.
Gaming should be a form of entertainment, not a solution to financial problems. We believe that if every player knows their limits and plays within them, gaming can be a truly enjoyable experience.
On the l111 platform we provide a range of responsible gaming tools — deposit limits, self-exclusion, time-out, and more — so you can always stay in control.
Age Restriction is Mandatory
For ages 21 and above only
To open an account and participate in gaming at l111, you must be at least 21 years old. We follow strict age verification procedures to prevent access by minors.
Responsible Gaming Tools
Deposit Limit
You can set a maximum daily, weekly, or monthly deposit limit at any time. Once a limit is set, it takes effect immediately. To increase a limit, a specified waiting period must pass, so that spending more on impulse is prevented.
Time-Out Feature
If you feel you need a break, you can temporarily suspend your account for 24 hours up to 30 days. During a time-out you cannot access any games or make deposits.
Self-Exclusion
If you need a long-term break, choose self-exclusion. This option lets you close your account for 6 months or permanently. While self-exclusion is active, you should not attempt to open a new account.
Session Time Limit
Set a time limit for each gaming session. When the limit is reached, the system will automatically alert you and, if needed, end the session. This is effective at preventing excessive time spent gaming.
Reality Check
At regular intervals you will be reminded how long you have been playing and how much you have deposited. This brief reminder helps you make informed decisions.
24/7 Support Team
If you have any concerns about gaming, our Bengali-speaking support team is always ready. Contact us via live chat or send an email to [email protected] — we will help you find a safe and responsible solution.
Warning Signs of a Problem
Gaming addiction often develops gradually and can be difficult to recognise in the early stages. If you notice the following signs, seek help:
- Repeatedly depositing beyond your budget and trying to recover losses.
- Spending hours gaming non-stop without thinking about family, friends, or work.
- Hiding your gaming or concealing from others how much you have spent.
- Spending money on gaming by taking on debt or drawing on savings.
- Repeatedly returning to gaming despite trying to stop, and being unable to hold yourself back.
- Feeling irritable, anxious, or restless when not gaming.
Seeking Help is a Sign of Strength
If you or someone you know recognises themselves in the signs above, contact the l111 support team right away. Use our live chat or [email protected] — we will help without judgment.
Our Support Channels
How to Set Your Limits
Log in to your l111 account
Sign in from the l111 Login page using your username and password.
Go to Account Settings
Click on your profile icon at the top right and find the "Responsible Gaming" section.
Choose the tool you need
Activate whichever you need — deposit limit, time-out, self-exclusion, or reality check.
Confirm your limit
Save your settings. Lowering a deposit limit takes effect immediately; increasing one requires a waiting period.
Talk to the support team
If you need help with any changes, contact us via live chat. We are always here for you.
Core Principles of Responsible Gaming
- Always treat gaming as entertainment, not a source of income.
- Only play with money you can afford to lose without affecting your daily life.
- Avoid the urge to place larger bets to recover losses.
- Take regular breaks and spend time with family and friends.
- Avoid gaming while drinking alcohol or under emotional stress.
- Keep track of your spending and time — use the reality check feature.
Protection of Minors
l111 never allows minors to participate in gaming. We use strict age verification procedures.
Protection of Minors
l111 is firmly committed to protecting minors from online gaming. The minimum age to open an account and participate in games on our platform is 21.
If you have children or teenagers in your household, we recommend using parental control software on your devices. Never share your account password with anyone.
If you suspect that a minor has used your account, notify our support team immediately. We will take the necessary steps.
Tips for parents: Check your browser history, use a password lock on your devices, and have open conversations with your children about responsible internet use.
Frequently Asked Questions
Self-exclusion is a long-term or permanent measure. It can last from 6 months to an indefinite period, and reinstating your account after it ends requires completing a mandatory cooling-off period.
Enjoy Responsibly
Come to l111 for a safe, controlled, and enjoyable gaming experience. Visit our FAQ to learn more, or start playing right away.