l111 Terms and Conditions

1.1 Introduction

These terms and conditions ("Terms") govern all services provided through the l111 website and mobile platform ("Platform"). "l111", "we", "our" refers to the operating entity of this platform. "User", "you" refers to any person registered on or using the platform.

l111 is an online casino and sports betting platform that provides an entertaining gaming experience for players in Bangladesh. We are committed to ensuring a safe, fair and responsible gaming environment.

1.2 Applicability of Terms

These terms apply to the following:

• Accessing or browsing the l111 website or application
• Registering a new account
• Depositing or withdrawing funds on the platform
• Playing any game or placing a bet
• Claiming bonuses or promotional offers
• Contacting customer support or live chat

1.3 Language and Interpretation

The primary language of these terms is Bengali. The Bengali version shall be considered authoritative in the event of any dispute or need for interpretation. In the case of any ambiguity, the interpretation of the l111 authority shall be considered final.

2.1 Minimum Age

To participate on the l111 platform you must be 21 years of age or older. This platform is operated for those aged 21 and above only. If age-related information provided at the time of registration is found to be false, the account will be closed immediately and all balances may be forfeited.

2.2 Registration Eligibility

You may register on l111 if you meet the following conditions:

• Must be 21 years of age or older
• Must hold a valid national identity card or passport
• Must have an active Bangladeshi mobile number
• Must have a valid email address
• Only one account is permitted per person
• Must not have been previously banned by l111

2.3 Identity Verification (KYC)

l111 follows the Know Your Customer (KYC) process to ensure security. You may be asked to provide a photo of your identity document, proof of address and documents relating to the source of funds at the time of withdrawal or large transactions. Some services may be limited until the verification process is complete.

3.1 Single Account Policy

Each person may operate only one account. If multiple accounts belonging to the same person are found, all accounts will be closed and the associated balances may be forfeited. Opening multiple accounts from the same household is generally not permitted, and l111 reserves the right to verify this.

3.2 Accuracy of Information

At the time of registration you must ensure the following:

• All information provided must be completely true and accurate
• Name, date of birth and contact details must match a valid identity document
• Any change in information must be reported to us promptly
• Providing false information may result in account cancellation

3.3 Account Security

It is your responsibility to keep your account username and password completely confidential. Allowing anyone else to access your account is strictly prohibited. If you suspect unauthorised access, notify us immediately via live chat. You will be personally responsible for all activity on your account.

4.1 Deposit Conditions

The following rules apply to depositing funds on l111:

• Minimum deposit amount: ৳300 (per method)
• Accepted payment methods: bKash, Nagad, Rocket, Upay, bank transfer
• Deposits must be made only from an account registered in your own name
• Deposits from third-party accounts are strictly prohibited
• Deposited funds are calculated in Bangladeshi Taka (BDT)

4.2 Withdrawal Conditions

The following rules apply to withdrawing funds from l111:

• Minimum withdrawal amount: ৳800
• Standard withdrawal processing time: within 10–45 minutes
• Withdrawals are only possible via registered methods
• KYC verification may need to be completed before withdrawal
• l111 may delay or suspend a withdrawal in the case of unusual activity
• Bonus funds are not withdrawable until bonus wagering requirements have been met

4.3 Transaction Accountability

All deposit and withdrawal transactions are recorded and may be verified if required. Using the platform for money laundering, fraud or any other unlawful purpose is strictly prohibited. If such activity is detected, the account will be closed and the relevant authorities may be notified.

5.1 Welcome Bonus

New members will receive a 100% bonus on their first deposit, up to a maximum of ৳20,000. The wagering requirement for this bonus is 10 times (10x). This means the total amount of the bonus and deposit combined must be wagered ten times before withdrawal.

• The welcome bonus applies only once per new account
• The qualifying deposit to receive the bonus must be made as the first deposit after registration
• If the bonus is not used within the specified time it may be cancelled
• Bonus balance cannot be withdrawn directly

5.2 VIP Bonus

l111 has three VIP tiers and weekly cashback benefits are available at each tier:

• Bronze: weekly cashback up to 0.4%
• Silver: weekly cashback up to 0.8%
• Gold: weekly cashback up to 1.2%

Staying regularly active and increasing participation on the platform gives you the opportunity to advance to a higher VIP tier.

5.3 General Bonus Conditions

• l111 reserves the right to modify or cancel any bonus offer
• Attempting to claim the same bonus more than once may result in account cancellation
• If evidence of bonus abuse or manipulation is found, the bonus will be forfeited
• Claiming bonuses via VPN or any other method of concealing identity is prohibited
• In any bonus-related dispute, the decision of the l111 authority is final

6.1 Fair Play Policy

l111 believes in fair play. All our games are verifiable and controlled by a Random Number Generator (RNG). No player can predetermine the outcome of a game and there is no such possibility.

6.2 Betting Rules

• A bet once confirmed cannot be changed or cancelled
• l111 reserves the right to cancel bets placed incorrectly due to a technical error
• A maximum bet limit may apply in any game — this will be displayed in the game interface
• For sports betting, a bet will be considered valid if placed before the event begins

7.1 Strictly Prohibited

The following activities are completely prohibited on the l111 platform:

• Money laundering or illegal processing of funds
• Creating or operating multiple accounts
• Abusing or manipulating the bonus system
• Using software, bots or automated tools to gain an unfair advantage in play
• Exploiting game errors or bugs to gain an unfair advantage
• Harassing or disrespecting other players
• Technical attacks or hacking attempts
• Providing false identity or documents

8.1 Data Collection and Use

l111 collects your personal information solely for the purpose of providing services. We use SSL encryption technology to keep your information secure. Your information is not sold or shared with third parties. For more details, see our Privacy Policy.

8.2 Responsibility for Data Protection

• Keep your login information completely confidential
• Avoid logging in from public or shared devices
• If you notice any suspicious activity, inform us immediately
• Change your password regularly and use a strong password

9.1 Commitment to Responsible Play

l111 places the highest importance on responsible gaming. Gaming is a form of entertainment — it should not be considered a means of earning income. We are committed to ensuring the well-being and peace of mind of our users.

• Play within your budget — never bet more than you can afford
• Contact us to set deposit limits or session time limits
• If you notice signs of gaming addiction, seek help immediately
• Temporary or permanent self-exclusion can be requested

For more information and support, please visit our Responsible Gaming page.

10.1 Account Closure by l111

l111 may suspend or close an account at any time for the following reasons:

• Violation of these terms and conditions
• Providing false information or identity fraud
• Suspected bonus abuse or manipulation
• Money laundering or fraudulent activity
• Failure to cooperate with the KYC verification process
• Security threats or hacking attempts

10.2 Account Closure by the User

You may request to close your account at any time. To do so, contact us via live chat or email. Before the account is closed, you will be given the opportunity to withdraw any valid balance; however, bonuses with incomplete wagering requirements will be forfeited.

11.1 Service Limitations

The services provided by l111 are offered on an "as is" basis. We do not accept any liability for the following:

• Loss of a game or bet due to internet disconnection
• Technical issues with third-party payment gateways
• Unexpected technical errors or server outages
• Financial losses resulting from gaming losses or lost bets
• Security failures on a user's account where caused by the user's own negligence

11.2 Disclaimer of Compensation

Gaming inherently carries financial risk. The user bears full responsibility for any financial loss incurred from playing on the l111 platform. We make no guarantee of gaming outcomes or specific winnings.

12.1 Right to Make Changes

l111 reserves the right to partially or fully amend these terms and conditions at any time. For significant changes, we will endeavour to notify users via email or through the platform. However, continued use of the platform after any changes will be considered acceptance of the new terms.

12.2 Dispute Resolution

If any dispute arises regarding the interpretation or application of these terms, please contact our customer support team in the first instance. We always believe in resolving issues through friendly discussion. You can reach us via:

• 24/7 live chat (in Bengali)
• Email: [email protected]